Before going to discuss about the scope and business needs of enterprise mobility, we need to know what Enterprise Mobility actually mean. Techtarget defines Enterprise Mobility as “the trend toward a shift in work habits, with more employees working out of the office and using mobile devices and cloud services to perform business tasks.”
As long as business offices had IP and SIP communication gadgets it was possible to operate on desk phones which was quite limited to physical and geographical constraints.
Understanding the Requirements
The idea of enterprise mobility is not to move the entire work force on a mobility mode but to make use of the benefits of mobile trends that is taking shape recently. The importance of mobility or the mobile advancement cannot be ignored.
Those businesses which are in frequent travel either overseas or just of office location, you can with the help of the server, meet over remote or cloud calling becomes a feasible option resulting in stable productivity.
Given the fact that IT is loaded with a lot of legal turmoils like security compliance, financial constraints like expenditure on technology and other reasons, IT is coming to terms on understanding the infrastructure required and the time and tools needed to support mobility factors.
Governing and supporting the Enterprise Mobility infrastructure
The efforts that go into governing and supporting the enterprise mobility processes is more challenging because it covers varied spheres of organization including HR, Admin, Security, IT workstation groups etc.
For example, when you talk about security concerns, an organization may consider bring your own device (BYOD) process which increases productivity and operational efficiency in any department, but look at the data that is sensitive and confidential? So, for BYOD devices bring in server-hosted virtual desktop technology [SHVD] that’ll safeguard confidential data. This in turn restricts the user’s flexibilty and therefore affects productivity. The dependency on wireless LAN costs becomes more.
The ideal solution to bring in more mobility resources will mean that network dependency must be less; security risks – more; supporting costs – more; and finally user experience – better.
Market Analysis
Enterprise mobility being still an alternative to regular way of working in an office, the foundation to be layed on different sections of the organization is a major challenge. Apart from the infrastructure aspect, the following two main objectives must be taken care of:
- User satsifaction
- Identity and Security
User satisfaction
Users expect continued service with high quality and performance standards in using wireless LANand mobile technologies. Technologies include:
- WLAN
- Wi-Fi access points
- Distributed Antenna systems
- Virtualization
Considering the mobile communications’ growing traffic and wireless systems’ high performance expectations, establishments need to invest in improving network connectivity and maintenance.
Because enterprise mobility relates to a well-equipped and penetrative service for IT organizations.
Ndot is a leading mobile app development company to build any kinds of mobile app for enterprise.
Identity and Security
In case of theft, wear and tear or any type of backlashes in physical devices given to users, there are chances of heavy loss of data and also affects productivity. So, investing in not only mobile networks and wireless technologies but also virtualization applications that will enhance the other two technologies in terms of high-performance and benefit total cost of ownership. There is better security and continued performance in virtualization applications but at the same time data security, endpoint and access controls will be an issue to be considered too.
Gartner suggests End to End service delivery management to support users in various organizations whether it is physical, virtual or cloud-based servers that will communicate through WLAN or WWAN networks to desktops, laptops, tablets or mobile devices.
Mobile device management
Mobile devices can be controlled through endpoint ownership in apps, but in a BYOD environment it may not be possible. Endpoints may not be controlled. There is a lot to be done in mobile data loss prevention [DLP] solutions and endpoint protection platforms [EPP].
What is the guarantee that it is your employee or business partner is the user at the other end in a virtual or remote location? In other words, how do you authenticate users in a smartphone or tablet?
Gartner defines authentication as “the procedure through which a user provides sufficient credentials to satisfy requirements for access to resources.” Enterprise Mobility is still in the beginning stage in case of identity management of a user.
A One time password on mobile devices to access sites or any webpages is an example of authentication. Lot of research and analysis is going on in mobile device management [MDM]to bring up policies and regulation in hardware and software platforms.
Container technology separates enterprise data from other personal information in MDM.
Collaborating among various networks
When a company has various locations and projects involved, a remote operational capability is inevitable to such organizations. To check progress, to update between corporate managers and staff it is imperative to communicate with each other. A good enterprise mobility solution will give you transparency and visibility to remote working style.
With more and more social media networking sites coming up in professional roles too, big companies cannot evade the opportunities that it provides. Along various hierarchical stages, it improves communication and seeing a paradigm shift in work culture.
A sensitive industry like Health care domain can make use of enterprise mobility effectively and share crucial information on mobile device such as patient data etc. through a mobile app, caretakers can secure patients’ details anywhere and report to a cloud-based environment. The details so collected can be viewed by doctors and use it for quicker diagnosis system and managerial decisions. The information reporting becomes quicker.
Conclusion
To manage the mobility itself, mobile apps that creates productivity on the way by sending emails, Customer Relationship Management [CRM] and Business Intelligence [BI] apps have been introduced on mobile devices. Employees, managers, corporate directors and all can participate on a real-time basis and the results obtained are accurate and virtually feasible. It increases operational efficiency and momentum.
It is expected by analysts that the global market for enterprise mobility will grow by $218 billion by 2018.
